Local Pick Up - Available in MIDDLEMOUNT, QLD please use code LOCAL on checkout and we can arrange collection. If you live in MACKAY QLD, please check social media for delivery dates or email me and I can let you know when the next drop off date will be.

Postage - A flat rate of $8 applies to most orders, FREE POSTAGE is available on orders $80 or more.  All parcels are sent via Australia Post within 24 hours of ordering. All gift boxes are sent EXPRESS POST.

Can you help me create the perfect box or pick out products for me?
I’m always happy to help or provide recommendations, please just email me, kim@thenaturalgiftboxco.com.au or use the contact us form on the website.

Can I just order one or a few products?
Yes, please just do this via the ‘Custom gift box’ product page and add a note to seller upon check out if you don’t need your products to be ‘gift boxed’. Alternatively please just email me.

Do you ship internationally?
At this stage we only post within Australia, NZ is available also, please just email me to arrange a special order.

Corporate gifting - available on request.

Retail stockists - I’d love to chat! Please just email me.

Returns and Refunds - please choose carefully as refunds are not given for change of mind. A replacement/return will only be accepted in case of faulty product. Please contact me first to discuss.